866-456-3499 Toll Free | 925-429-8861 Office


Generalized cleaning for re-opening/on-going protection by operations teams, staff or third-party suppliers. Tech’s will use CDC/EPA approved chemicals and cleaning processes.

Areas of focus, to reduce the risk of bacteria and virus transmission (high touch areas):

    General Common Areas Include:
  • Door handles
  • Push plates
  • Light switches
  • Water fountain
  • Display drawer handles
  • Fitting Rooms: mirrors, doors, handles, stools
    Cash Wrap:
  • Phones
  • Counter-top, front facade, side facade
  • Keyboards, monitors, mouse/mouse pads
  • POS machines & keypads
  • Counter
  • Sinks
  • Toilets & Urinals
  • Dispensers & Paper towel holders
  • Trash cans (exterior facade)
  • Partition doors & handles
  • Mirrors
    BOH/Break area/kitchen:
  • Tables & chairs
  • Counter-tops
  • Faucets
  • Microwave (exterior) & refrigerator (exterior)
  • Trash cans (exterior facade)
    Scour and Disinfect Mop Sink & Kitchen Sink
    Clean Mirrors
    Sweep Walk-Off Mats
    Clean Interior & Exterior Windows
    Sweep Floors and Wet Mop All Hard Surfaces
  • (Germicidal disinfectant in bathrooms)
    Miscellaneous Items:
  • BOH: Hangers & Rack Systems
  • Shopping Carts & Baskets (mesh, plastic, metal)
  • Products on display
  • Children’s play/distraction areas


  • Soaked mops/microfiber cloths shall be used to ensure the proper amount of disinfectant stays on the surface to kill microorganisms.
  • Techs shall follow label directions on cleaning products and disinfectants. (Disinfectant must stay present on a surface for 3-5 minutes in order to effectively kill microorganisms)
  • Surfaces shall be cleaned with a general cleaner prior to disinfecting.
  • Techs shall use only EPA-registered disinfectants and cleaning solutions.
  • Techs shall carefully use disinfecting wipes on electronic items that are touched often, such as phones and computers. If unsure, vendors shall check with management about the electronics’ ability to withstand cleaning.
  • Vendors shall wear appropriate PPE during the disinfecting process and adjust accordingly to any area where COVID-19 may infect the surfaces. (I.e. gloves, masks (required), other PPE as necessary and per availability)


In a systematic approach; for example: starting on the sales floor, working from the back of store to front and top-down, technicians will use electrostatic sprayers with EPA approved disinfectants and/or a combination of manual spray & wipe service on hard surfaces.